(2019-06-11, 10:51)jackybushell Wrote:

(2019-06-11, 09:40)Klojum Wrote:

(2019-06-11, 09:28)jackybushell Wrote:

Thank you for all your sarcastic replies.  No help at all. 

You're welcome. Contrary to popular belief, we are not a bunch of people that will refund scammed buyers of so-called Kodi hardware.
You had a misadventure is in a dodgy internet purchase of some electronic device. You weren't the first, you will not be the last.

(2019-06-11, 09:28)jackybushell Wrote: All I was asking was if anyone had come across this issue before.

Not with the company you mentioned. But you didn't think it was strange when some company gave an entirely different website address when it comes to "Refunds and Exchanges"? All we ask is a bit of common sense.  

Okay, please can we start again.  I don't understand what is going on here.  Can I please just explain.

I looked for the latest generation Firestick on Google to see how much they were.  On Amazon they were £49.99 but there was one being advertised for £29.99 and it showed Kodi.tv as the seller.  Obviously a bargain so I ordered it then and there on what I assumed was the Kodi.tv website.  It looked like the Kodi website and because I know Kodi can be downloaded onto a Firestick thought it perfectly feasible that Kodi.tv would be selling a batch of Firesticks at a good price.  I received a receipt by email which I thought was a bit bizarre because it had no company name on it but as I didn't know the Kodi.tv site that well I didn't know what it should look like.  The alarm bells were starting to ring though.

After a week I emailed the email address given on the receipt to ask when I could expect the Firestick and got not reply.  The email address given related to this Clippedco company.  When I didn't get a reply I rang them but a message said my call couldn't be taken.  There's a surprise!  I then looked into this Clippedco company and found it was a hairdressing site but with no address or telephone numbers on it.  The only thing on this site, apart from a contact form, is an email address that comes up as kodi.tv.  Another connection.

I am not asking Kodi.tv to refund my money, I'm not asking anyone how stupid I've been, I've obviously been had but I'm asking if anyone else has had the same experience?  It might be helpful for everyone to know this issue in case it causes anyone any losses?  Is it wrong of me to flag it up?  I'm really confused as to why I've got this reaction?  If I've done something really stupid that has upset everyone then I'm really sorry but I thought forums were to talk, to share, to discuss?

I just wondered if anyone would say that they knew of this scam or "hairdressing" company and what had happened as a result, etc. 

(2019-06-11, 11:20)Karellen Wrote: @jackybushell

Thank you for trying to make others aware of your experience and this hairdressing site. I feel terrible that you have ended up in the situation you are in now with this Firestick. We try make people aware of the unscrupulous sellers out there that profiteer off a volunteer organisation. We do this with our posts and blogs on major social media sites, and bans from our sites for various hardware and their installations, and our continual efforts to have these sellers and sites delisted.

I think the sarcasm (if any) stems from the lack of information in your first post. We are sitting here wondering how you could go to clippedco.com and order a firestick... because you gave no details of how and where you did order the Firestick, so it is logical to leap to the conclusion you ordered from there. But it is something I am still a bit confused about, where did you order the firestick from?

You state that you ordered from the Kodi.tv site, or something that looks like the Kodi.tv site, but you have not given the actual site that you ordered from. You just mention a google search. We are the https://kodi.tv/ site, and it certainly is not us, because we do not sell hardware, so you have ordered from another site. We would like to know which site, so we can at least see if we are able take any action against them to prevent other users falling victim.

I have been through every link on that hairdressing site, and I cannot find a single mention of Kodi, nor can I find any email link to Kodi.tv. So while I feel your frustration, and feel terrible you were conned, I just cannot follow your steps to any of these links to see how, where and why you ended up in this situation.

Maybe a copy of the receipt may help? But if it only points to the hairdressing site, then it won't be of any help.

(2019-06-12, 09:59)jackybushell Wrote: I also contacted Stripe who confirmed the transaction and the name of the company that the money went to.  Unfortunately only the text can be copied but the only thing missing is a grey banner.  All text on the receipt is here:

(2019-06-13, 16:24)tjay260476 Wrote: What might be an idea for a news post would be what to do if you are duped/scammed.

At the very least then when someone comes on here again, there at least is content to redirect someone too.

Obviously generic enough to cover all territories though.