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Solved Scanner / Scapper Not Adding new content - Printable Version

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Scanner / Scapper Not Adding new content - Patcheen - 2019-09-04

Hello,

I'm running Kodi 18.3 on RPi Libreelec and also same version on Android (TV). 
I have both instances pointing to a MySQL database (on another RPi) to share library.
Content is stored on a NAS using NFS shares.

For the past few weeks new TV shows dropped in their appropriate folders on the NAS have not been detected and imported into the kodi library. 
Seems to be only effecting TV shows rather than movies. 

As both instances are behaving the same I suspect there's something tripping up the scanning engine when going through the TV directory. 

So I'm just wondering would anyone have any advice on how to troubleshoot this problem?

Thanks


Scanner / Scapper Not Adding new content - DarrenHill - 2019-09-04

To look into that we need a debug log from one of the machines when you're trying to scrape stuff to the library.

Please gather such a log (details below on how to do it) and supply the url for it here. Also please indicate an example or two of the shows that are failing to scrape so we can more easily find things.

There have been a few glitches with some of the scrapers in the last several weeks, so need to make sure everything is up to date and connecting correctly (and which scraper you're actually using).

The instructions are here... debug log (wiki)

If you are using the Basic Method, then ensure the following is applied...
1.Enable debugging in Settings>System Settings>Logging,
2.Restart Kodi
3.Replicate the problem.
4.Upload the log to Kodi Paste Site manually or use the Kodi Logfile Uploader. (wiki) With either method post the link to the log back here.

If you are using the Advanced Method ensure you have correctly created and applied the advancedsettings.xml file (wiki)

In both instances, you should see the word DEBUG throughout the log.

Note: Full logs only. No partial or redacted logs
Do NOT post your logs directly into the forum. Use the Kodi Paste Site. Post the link to your pasted log in the forum



RE: Scanner / Scapper Not Adding new content - Patcheen - 2019-09-05

Hi Darren,

Thanks for getting in touch. 
Here is the log https://paste.kodi.tv/raceweraqi

I updated the source scapper to TVDB rather than the themoviedb and after cleaning it seems to be correctly importing items again. 

Thanks for your help


RE: Scanner / Scapper Not Adding new content - Karellen - 2019-09-05

@Patcheen

You did not enable Debug Mode. Steps 1 & 2 of the instructions DarrenHill gave you?


RE: Scanner / Scapper Not Adding new content - Patcheen - 2019-09-06

(2019-09-05, 11:48)Karellen Wrote: @Patcheen

You did not enable Debug Mode. Steps 1 & 2 of the instructions DarrenHill gave you?
@Karellen 

"DarrenHill" pointed me in the right direction and from looking at logs, even without the debugging turned on, I was able to identify that it was a scrapper problem.
In the logs, attached you can see lots of errors coming from themoviedb.org. 
Changing the TV show scrapper to TVDB resolved the issues.
At this point there is no need to dig any deeper.

Thanks for your input.
:-)


Scanner / Scapper Not Adding new content - DarrenHill - 2019-09-06

Thread marked solved.