+- Kodi Community Forum (https://forum.kodi.tv)
+-- Forum: Support (https://forum.kodi.tv/forumdisplay.php?fid=33)
+--- Forum: General Support (https://forum.kodi.tv/forumdisplay.php?fid=111)
+---- Forum: OS independent / Other (https://forum.kodi.tv/forumdisplay.php?fid=228)
+---- Thread: Works on windows, broken on fire (/showthread.php?tid=357964)
Works on windows, broken on fire - StevoPistolero - 2020-10-25
Some movies play on windows Kodi but don't play on FireTV. No add ons. Both latest stable release something .9 . 18.9? Playing AVI files.
Works on windows, broken on fire - black_eagle - 2020-10-25
To receive meaningful assistance you will need to provide a full debug log.
The instructions are here... debug log (wiki)
If you are using the Basic Method, then ensure the following is applied...
1.Enable debugging in Settings>System Settings>Logging,
2.Restart Kodi
3.Replicate the problem.
4.Upload the log to Kodi Paste Site manually or use the Kodi Logfile Uploader. (wiki) With either method post the link to the log back here.
If you are using the Advanced Method ensure you have correctly created and applied the advancedsettings.xml file (wiki)
In both instances, you should see the word DEBUG throughout the log.
Note: Full logs only. No partial or redacted logs
Do NOT post your logs directly into the forum. Use the Kodi Paste Site. Post the link to your pasted log in the forum
RE: Works on windows, broken on fire - StevoPistolero - 2020-10-25
Uhm, how do I extract debug logs on FireTV?
RE: Works on windows, broken on fire - black_eagle - 2020-10-25
Use the logfile uploader addon as it says above
https://kodi.wiki/view/Add-on:Kodi_Logfile_Uploader