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+---- Thread: Artwork disappears after upgrade to v19 (/showthread.php?tid=361107)
Artwork disappears after upgrade to v19 - schwang - 2021-03-04
I promise that I'll be nice if you have an answer for my issue. I have my TV shows in seperate folders. Prior to the update, all were scraped and artwork displayed for each folder. So "Friends" displayed the "Friends" poster. After the update, select shows refuse to display the artwork/covers. No matter what I do, they refuse to show up now. The funny thing, is that I have Friends in Lazy TV, and the cover art displays.
RE: Artwork disappears after upgrade to v19 - Karellen - 2021-03-04
(2021-03-04, 17:51)schwang Wrote: I promise that I'll be nice if you have an answer for my issue. I have my TV shows in seperate folders. Prior to the update, all were scraped and artwork displayed for each folder. So "Friends" displayed the "Friends" poster. After the update, select shows refuse to display the artwork/covers. No matter what I do, they refuse to show up now. The funny thing, is that I have Friends in Lazy TV, and the cover art displays.Are you using local artwork or did the scraper provide the artwork?
Also I will split you from this thread into your own thread.
RE: Artwork disappears after upgrade to v19 - schwang - 2021-03-05
(2021-03-04, 21:10)Karellen Wrote:The scraper did. I think there's 2 TV scrapers and I tried them both. As a test, I even tried to get a local folder pic to show up that I had saved on my USB drive that's connected to the Shield and that wouldn't display either. I also tried refreshing and rescanning and still no luck. It's strange because it's only select TV shows (I noticed some Movie folders as well - I have some movies in seperate folders because of subs). Do you think deleting the TV show from the drive, re-copying and rescanning might work? Plus, why would the cover art still display in Lazy TV?(2021-03-04, 17:51)schwang Wrote: I promise that I'll be nice if you have an answer for my issue. I have my TV shows in seperate folders. Prior to the update, all were scraped and artwork displayed for each folder. So "Friends" displayed the "Friends" poster. After the update, select shows refuse to display the artwork/covers. No matter what I do, they refuse to show up now. The funny thing, is that I have Friends in Lazy TV, and the cover art displays.Are you using local artwork or did the scraper provide the artwork?
Also I will split you from this thread into your own thread.
RE: Artwork disappears after upgrade to v19 - Pr.Sinister - 2021-03-05
(2021-03-05, 16:47)schwang Wrote:What skin are you using? Maybe the skin is using an old way of displaying artwork that is now deprecated in Matrix. If you aren't using Estuary, switch to it and see if the problem persists.(2021-03-04, 21:10)Karellen Wrote:The scraper did. I think there's 2 TV scrapers and I tried them both. As a test, I even tried to get a local folder pic to show up that I had saved on my USB drive that's connected to the Shield and that wouldn't display either. I also tried refreshing and rescanning and still no luck. It's strange because it's only select TV shows (I noticed some Movie folders as well - I have some movies in seperate folders because of subs). Do you think deleting the TV show from the drive, re-copying and rescanning might work? Plus, why would the cover art still display in Lazy TV?(2021-03-04, 17:51)schwang Wrote: I promise that I'll be nice if you have an answer for my issue. I have my TV shows in seperate folders. Prior to the update, all were scraped and artwork displayed for each folder. So "Friends" displayed the "Friends" poster. After the update, select shows refuse to display the artwork/covers. No matter what I do, they refuse to show up now. The funny thing, is that I have Friends in Lazy TV, and the cover art displays.Are you using local artwork or did the scraper provide the artwork?
Also I will split you from this thread into your own thread.
RE: Artwork disappears after upgrade to v19 - schwang - 2021-03-05
(2021-03-05, 17:01)Pr.Sinister Wrote:I'll try that, but then why would it be only certain shows/folders? Wouldn't they all be messed up if that were the case?(2021-03-05, 16:47)schwang Wrote:What skin are you using? Maybe the skin is using an old way of displaying artwork that is now deprecated in Matrix. If you aren't using Estuary, switch to it and see if the problem persists.(2021-03-04, 21:10)Karellen Wrote: Are you using local artwork or did the scraper provide the artwork?The scraper did. I think there's 2 TV scrapers and I tried them both. As a test, I even tried to get a local folder pic to show up that I had saved on my USB drive that's connected to the Shield and that wouldn't display either. I also tried refreshing and rescanning and still no luck. It's strange because it's only select TV shows (I noticed some Movie folders as well - I have some movies in seperate folders because of subs). Do you think deleting the TV show from the drive, re-copying and rescanning might work? Plus, why would the cover art still display in Lazy TV?
Also I will split you from this thread into your own thread.
RE: Artwork disappears after upgrade to v19 - Pr.Sinister - 2021-03-05
(2021-03-05, 17:14)schwang Wrote:(2021-03-05, 17:01)Pr.Sinister Wrote:I'll try that, but then why would it be only certain shows/folders? Wouldn't they all be messed up if that were the case?(2021-03-05, 16:47)schwang Wrote: The scraper did. I think there's 2 TV scrapers and I tried them both. As a test, I even tried to get a local folder pic to show up that I had saved on my USB drive that's connected to the Shield and that wouldn't display either. I also tried refreshing and rescanning and still no luck. It's strange because it's only select TV shows (I noticed some Movie folders as well - I have some movies in seperate folders because of subs). Do you think deleting the TV show from the drive, re-copying and rescanning might work? Plus, why would the cover art still display in Lazy TV?What skin are you using? Maybe the skin is using an old way of displaying artwork that is now deprecated in Matrix. If you aren't using Estuary, switch to it and see if the problem persists.
Ya that is true... when all else fails, delete the Thumbnails folder and the Textures.db
RE: Artwork disappears after upgrade to v19 - schwang - 2021-03-07
(2021-03-05, 17:22)Pr.Sinister Wrote:Tried Estuary. Same problem. I've tried everything and played around quite a bit. Used different scrapers, etc. Select folders refuse to load the artwork OR give me the Information feature on the folder. When I open the folder, I can see the information and artwork. This is such a weird problem. It all changed with the update to 19(2021-03-05, 17:14)schwang Wrote:(2021-03-05, 17:01)Pr.Sinister Wrote: What skin are you using? Maybe the skin is using an old way of displaying artwork that is now deprecated in Matrix. If you aren't using Estuary, switch to it and see if the problem persists.I'll try that, but then why would it be only certain shows/folders? Wouldn't they all be messed up if that were the case?
Ya that is true... when all else fails, delete the Thumbnails folder and the Textures.db
RE: Artwork disappears after upgrade to v19 - Karellen - 2021-03-07
@schwang
If you go to Choose Art in the Information page of the tv show, can you select any artwork? Does it then display?
When you say you have tried everything, can I assume you have also deleted the tv show from the library and rescraped it? Can you do that again, this time capture it in a Debug Log, and it should show me what the problem is when you upload it.
RE: Artwork disappears after upgrade to v19 - schwang - 2021-03-07
(2021-03-07, 06:16)Karellen Wrote: @schwangI tried choose art and selected the art. It won't display. It shows up on the info page, but won't display on the folder. I did delete the show and rescraped it. I'll try getting the debug log. How can I upload that here though? It's on my box.
If you go to Choose Art in the Information page of the tv show, can you select any artwork? Does it then display?
When you say you have tried everything, can I assume you have also deleted the tv show from the library and rescraped it? Can you do that again, this time capture it in a Debug Log, and it should show me what the problem is when you upload it.
RE: Artwork disappears after upgrade to v19 - schwang - 2021-03-07
(2021-03-07, 06:16)Karellen Wrote: @schwangI found the log, but how can i save it in pastebin?
If you go to Choose Art in the Information page of the tv show, can you select any artwork? Does it then display?
When you say you have tried everything, can I assume you have also deleted the tv show from the library and rescraped it? Can you do that again, this time capture it in a Debug Log, and it should show me what the problem is when you upload it.
RE: Artwork disappears after upgrade to v19 - schwang - 2021-03-07
file://shield/internal/Android/data/org.xbmc.kodi/files/.kodi/temp/kodi.log
Is this correct?
RE: Artwork disappears after upgrade to v19 - schwang - 2021-03-07
https://paste.kodi.tv/imicuzuyez.kodi
I think I got it. I tried to post from the point I started so hopefully this helps.
RE: Artwork disappears after upgrade to v19 - schwang - 2021-03-09
(2021-03-07, 06:16)Karellen Wrote: @schwangHi,
If you go to Choose Art in the Information page of the tv show, can you select any artwork? Does it then display?
When you say you have tried everything, can I assume you have also deleted the tv show from the library and rescraped it? Can you do that again, this time capture it in a Debug Log, and it should show me what the problem is when you upload it.
Any luck? Did I upload the proper log?
thx
RE: Artwork disappears after upgrade to v19 - Karellen - 2021-03-09
(2021-03-09, 18:34)schwang Wrote: Any luck? Did I upload the proper log?Sorry, I lost track of you. Log is correct, but would have preferred the full log in case there are other issues that might be related. I don't see any artwork being cached, but that may be due to it being cached previously as you have scraped this a number of times, so there was little help there.
Can you check your artwork settings in Settings>Media>Videos at the bottom of the page. Make sure they are set to Maximum.
If no luck there, can you change scrapers. TheTVDB scraper is unsupported and unmaintained and will be marked as broken soon. Change to TMDB TV Shows and let me know if that fixes it.
Before scraping, change your folder name from Friends to Friends (1994) . Kodi will then see this as a new folder, and won't carry over the previous cachings.
RE: Artwork disappears after upgrade to v19 - schwang - 2021-03-10
(2021-03-09, 22:14)Karellen Wrote:Putting in the year, choosing the different scraper and rescanning seemed to work for Friends. It actually didn't appear right away. I pissed around with choosing artwork and refresh on the description page (not sure exactly what I did) and then it suddenly displayed. I'll try with other shows and let you know. Just a note, but after scraping, there's a split second flash like it's trying to display something, but then it just displays the same old folder icon. It's a really stubborn issue.(2021-03-09, 18:34)schwang Wrote: Any luck? Did I upload the proper log?Sorry, I lost track of you. Log is correct, but would have preferred the full log in case there are other issues that might be related. I don't see any artwork being cached, but that may be due to it being cached previously as you have scraped this a number of times, so there was little help there.
Can you check your artwork settings in Settings>Media>Videos at the bottom of the page. Make sure they are set to Maximum.
If no luck there, can you change scrapers. TheTVDB scraper is unsupported and unmaintained and will be marked as broken soon. Change to TMDB TV Shows and let me know if that fixes it.
Before scraping, change your folder name from Friends to Friends (1994) . Kodi will then see this as a new folder, and won't carry over the previous cachings.