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+--- Thread: Subtitles intermittently giving false error message (and then not working) (/showthread.php?tid=368371)
Subtitles intermittently giving false error message (and then not working) - wholesaleforless - 2022-05-25
Every few videos I watch, I get the dreaded "opensubtitles username or password empty or invalid" even though neither issue is correct.
Subtitles work on most videos, but occasionally I get this message. I can re-enter the credentials, but it doesn't help (which is not surprising, given that they were correct to start with).
Issue seems to happen more with videos that are mostly in a foreign language.
Please help.
RE: Subtitles intermittently giving false error message (and then not working) - Karellen - 2022-05-25
@wholesaleforless
Ignore my email as you were obviously able to login to the forum.
As for your problem, please provide a Debug Log that captures the problem.