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Hello, I’ve tried contacting you via Twitter email and telephone with no success. I’ve paid £40 for a fire stick nearly 3 weeks ago and have not had it delivered? Are they out of stock and if so can I please have a refund?
Regards,
Art
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Klojum
Lost connection
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We don't even have a telephone, so it cannot be us, Team Kodi.
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jjd-uk
Team-Kodi Member
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2021-04-08, 10:27
(This post was last modified: 2021-04-08, 10:28 by jjd-uk.)
It you paid by credit card then initiate a chargeback.
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Would this perhaps be another case of the koditv.global site?
If so, as noted above, they are not us and seem to be scammers "selling" fully-loaded firesticks and other similar hardware and then taking cash and not delivering.
As they are violating our trademark, we have taken action against their website, which has now been removed. But unfortunately there is nothing else we can do, and given the nature of the beast I'm sure they'll pop up again somewhere else with a similarly (and deliberately) misleading site name to maliciously trade off our brand name.
We've had a few similar reports over the last few months, and as with them there is nothing we can do to assist aside from wishing you the best of luck in getting your money back.