Runtime Error
#1
Hi guys and gals,

I seem to be getting Runtime Errors whenever i try and instal XBMC on my PC. I have tried 2 machines and get the same error.

They seem to be the same error as the two examples below but I cannot seem to correct the error.

http://forum.xbmc.org/showthread.php?tid...time+Error

http://forum.xbmc.org/showthread.php?tid...time+error

This is log....
Quote:06:46:54 T:3212 M:1205608448 NOTICE: Mapping drive Z to C:\Users\James\AppData\Roaming\XBMC\cache
06:46:54 T:3212 M:1205596160 NOTICE: Mapping drive T to C:\Users\James\AppData\Roaming\XBMC\UserData
06:46:54 T:3212 M:1205592064 NOTICE: Mapping drive Q to C:\Program Files\XBMC
06:46:54 T:3212 M:1205592064 NOTICE: Mapping drive U to C:\Program Files\XBMC
06:46:54 T:3212 M:1205350400 NOTICE: -----------------------------------------------------------------------
06:46:54 T:3212 M:1205342208 NOTICE: Starting XBMC, Platform: Windows Vista, 32-bit Service Pack 1 build 6001. Built on Sep 17 2008 (compiler 1500)
06:46:54 T:3212 M:1205342208 NOTICE: Q is mapped to: C:\Program Files\XBMC
06:46:54 T:3212 M:1205342208 NOTICE: The executable running is: C:\Program Files\XBMC\XBMC.exe
06:46:54 T:3212 M:1205342208 NOTICE: Log File is located: C:\Users\James\AppData\Roaming\XBMC\xbmc.log
06:46:54 T:3212 M:1205342208 NOTICE: -----------------------------------------------------------------------
06:46:54 T:3212 M:1205325824 NOTICE: Setup SDL
06:46:54 T:3212 M:1203798016 INFO: Available videomodes:
06:46:54 T:3212 M:1203793920 INFO: Found mode: 1440x900
06:46:54 T:3212 M:1203793920 INFO: Found mode: 1280x800
06:46:54 T:3212 M:1203789824 INFO: Found mode: 1280x720
06:46:54 T:3212 M:1203789824 INFO: Found mode: 1024x768
06:46:54 T:3212 M:1203789824 INFO: Found mode: 800x600
06:46:54 T:3212 M:1203757056 INFO: Drives are mapped
06:46:54 T:3212 M:1203757056 NOTICE: load settings...
06:46:54 T:3212 M:1203748864 NOTICE: Mapping drive P to C:\Users\James\AppData\Roaming\XBMC\UserData
06:46:54 T:3212 M:1203744768 NOTICE: loading C:\Users\James\AppData\Roaming\XBMC\UserData\guisettings.xml
06:46:54 T:3212 M:1203548160 DEBUG: calibration for 1080i 16:9 1920x1080
06:46:54 T:3212 M:1203548160 DEBUG: subtitle yposition:1042 pixelratio:1.000 offsets:(0,0)->(1920,1080)
06:46:54 T:3212 M:1203544064 DEBUG: calibration for 720p 16:9 1280x720
06:46:54 T:3212 M:1203544064 DEBUG: subtitle yposition:694 pixelratio:1.000 offsets:(0,0)->(1280,720)
06:46:54 T:3212 M:1203544064 DEBUG: calibration for 480p 4:3 720x480
06:46:54 T:3212 M:1203544064 DEBUG: subtitle yposition:432 pixelratio:0.912 offsets:(0,0)->(720,480)
06:46:54 T:3212 M:1203544064 DEBUG: calibration for 480p 16:9 720x480
06:46:54 T:3212 M:1203544064 DEBUG: subtitle yposition:463 pixelratio:1.215 offsets:(0,0)->(720,480)
06:46:54 T:3212 M:1203544064 DEBUG: calibration for NTSC 4:3 720x480
06:46:54 T:3212 M:1203544064 DEBUG: subtitle yposition:432 pixelratio:0.912 offsets:(0,0)->(720,480)
06:46:54 T:3212 M:1203544064 DEBUG: calibration for NTSC 16:9 720x480
06:46:54 T:3212 M:1203544064 DEBUG: subtitle yposition:463 pixelratio:1.215 offsets:(0,0)->(720,480)
06:46:54 T:3212 M:1203544064 DEBUG: calibration for PAL 4:3 720x576
06:46:54 T:3212 M:1203544064 DEBUG: subtitle yposition:518 pixelratio:1.094 offsets:(0,0)->(720,576)
06:46:54 T:3212 M:1203544064 DEBUG: calibration for PAL 16:9 720x576
06:46:54 T:3212 M:1203544064 DEBUG: subtitle yposition:555 pixelratio:1.459 offsets:(0,0)->(720,576)
06:46:54 T:3212 M:1203544064 DEBUG: calibration for PAL60 4:3 720x480
06:46:54 T:3212 M:1203544064 DEBUG: subtitle yposition:432 pixelratio:0.912 offsets:(0,0)->(720,480)
06:46:54 T:3212 M:1203544064 DEBUG: calibration for PAL60 16:9 720x480
06:46:54 T:3212 M:1203544064 DEBUG: subtitle yposition:463 pixelratio:1.215 offsets:(0,0)->(720,480)
06:46:54 T:3212 M:1203544064 DEBUG: calibration for PAL60 4:3 720x480
06:46:54 T:3212 M:1203544064 DEBUG: subtitle yposition:432 pixelratio:1.000 offsets:(0,0)->(720,480)
06:46:54 T:3212 M:1203544064 DEBUG: calibration for 1440x900 (Full Screen) 1440x900
06:46:54 T:3212 M:1203544064 DEBUG: subtitle yposition:868 pixelratio:1.000 offsets:(0,0)->(1440,900)
06:46:54 T:3212 M:1203544064 DEBUG: calibration for 1440 x 900 1440x900
06:46:54 T:3212 M:1203544064 DEBUG: subtitle yposition:810 pixelratio:1.000 offsets:(0,0)->(1440,900)
06:46:54 T:3212 M:1203539968 DEBUG: calibration for 1280 x 800 1280x800
06:46:54 T:3212 M:1203539968 DEBUG: subtitle yposition:720 pixelratio:1.000 offsets:(0,0)->(1280,800)
06:46:54 T:3212 M:1203539968 DEBUG: calibration for 1280 x 720 1280x720
06:46:54 T:3212 M:1203539968 DEBUG: subtitle yposition:648 pixelratio:1.000 offsets:(0,0)->(1280,720)
06:46:54 T:3212 M:1203539968 DEBUG: calibration for 1024 x 768 1024x768
06:46:54 T:3212 M:1203539968 DEBUG: subtitle yposition:691 pixelratio:1.000 offsets:(0,0)->(1024,768)
06:46:54 T:3212 M:1203539968 DEBUG: calibration for 800 x 600 800x600
06:46:54 T:3212 M:1203539968 DEBUG: subtitle yposition:540 pixelratio:1.000 offsets:(0,0)->(800,600)
06:46:54 T:3212 M:1203535872 NOTICE: Getting hardware information now...
06:46:54 T:3212 M:1203535872 INFO: Using analog output
06:46:54 T:3212 M:1203535872 INFO: AC3 pass through is enabled
06:46:54 T:3212 M:1203535872 INFO: DTS pass through is enabled
06:46:54 T:3212 M:1203535872 NOTICE: Checking resolution 10
06:46:54 T:3212 M:1203535872 NOTICE: Setting autoresolution mode 1
06:46:54 T:3212 M:1203523584 NOTICE: C:\Users\James\AppData\Roaming\XBMC\UserData\sources.xml
06:46:54 T:3212 M:1203519488 ERROR: CSettings::Load Error loading C:\Users\James\AppData\Roaming\XBMC\UserData\sources.xml: Line 0, Failed to open file
06:46:54 T:3212 M:1203515392 INFO: Checking skinpath existence, and existence of keymap.xml:Q:\skin...
06:46:54 T:3212 M:1203511296 DEBUG: Constructing surface 1280x720, shared=00000000, fullscreen=1
06:46:54 T:3372 M:1197735936 DEBUG: thread start, auto delete: 0
06:46:55 T:3212 M:1199308800 INFO: GL_VENDOR = Microsoft Corporation
06:46:55 T:3212 M:1199308800 INFO: GL_RENDERER = GDI Generic
06:46:55 T:3212 M:1199308800 INFO: GL_VERSION = 1.1.0
06:46:55 T:3212 M:1199308800 INFO: GL_EXTENSIONS = GL_WIN_swap_hint GL_EXT_bgra GL_EXT_paletted_texture
06:46:55 T:3212 M:1199251456 INFO: load language info file: C:\Program Files\XBMC\language\English\langinfo.xml

I have update all my drivers and still nothing! (Nvidia GeGorce Go 6800)

Please help!

My Xbox rocks, I want my PC to rock too!

cheers

James
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#2
Either the upgrade went wrong or you tried to output via another interface where your card don't support OpenGL.
Code:
06:46:55 T:3212 M:1199308800 INFO: GL_VENDOR = Microsoft Corporation
06:46:55 T:3212 M:1199308800 INFO: GL_RENDERER = GDI Generic
06:46:55 T:3212 M:1199308800 INFO: GL_VERSION = 1.1.0

This shows that your driver still doesn't support hw acceleration.
Always read the XBMC online-manual, FAQ and search the forum before posting.
Do not e-mail XBMC-Team members directly asking for support. Read/follow the forum rules.
For troubleshooting and bug reporting please make sure you read this first.
Reply
#3
You probably need to install the nvidia drivers instead of the default microsoft drivers.
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#4
PHP Code:
06:46:54 T:3212 M:1203519488 ERRORCSettings::Load Error loading C:\Users\James\AppData\Roaming\XBMC\UserData\sourc es.xmlLine 0Failed to open file 

This seems strange or is it a bug in the log file posted ? it should be
"sources.xml" and not "sourc es.xml"
Reply
#5
The-Boxhead Wrote:
PHP Code:
06:46:54 T:3212 M:1203519488 ERRORCSettings::Load Error loading C:\Users\James\AppData\Roaming\XBMC\UserData\sourc es.xmlLine 0Failed to open file 

This seems strange or is it a bug in the log file posted ? it should be
"sources.xml" and not "sourc es.xml"

Hi Boxhead

It must have been a typo...

Although thie file sources.xml does not actually exist in the stated location. Could this be the error?
Reply
#6
WiSo Wrote:Either the upgrade went wrong or you tried to output via another interface where your card don't support OpenGL.
Code:
06:46:55 T:3212 M:1199308800 INFO: GL_VENDOR = Microsoft Corporation
06:46:55 T:3212 M:1199308800 INFO: GL_RENDERER = GDI Generic
06:46:55 T:3212 M:1199308800 INFO: GL_VERSION = 1.1.0

This shows that your driver still doesn't support hw acceleration.

Hmmm that sucks, i cannot even upgrade my card as i am using a laptop!!!!!

CHEERS
Reply
#7
matt_cyr Wrote:You probably need to install the nvidia drivers instead of the default microsoft drivers.

Thanks i did already install them
Reply
#8
The problem is the GL drivers. You're probably running it over remote desktop or something.
Always read the XBMC online-manual, FAQ and search the forum before posting.
Do not e-mail XBMC-Team members directly asking for support. Read/follow the forum rules.
For troubleshooting and bug reporting please make sure you read this first.


Image
Reply
#9
jmarshall Wrote:The problem is the GL drivers. You're probably running it over remote desktop or something.

Hi J, I am not running it over a remote desktop just a plain dell laptop.

I have just reinstalled the software though an am no longer getting the runtime error. Now the standard "XBMC has stopped working" come up straight away.

My new log is...
Quote:04:12:29 T:3416 M:1299075072 NOTICE: Mapping drive Z to C:\Users\James\AppData\Roaming\XBMC\cache
04:12:29 T:3416 M:1299062784 NOTICE: Mapping drive T to C:\Users\James\AppData\Roaming\XBMC\UserData
04:12:29 T:3416 M:1299058688 NOTICE: Mapping drive Q to C:\Program Files\XBMC
04:12:29 T:3416 M:1299058688 NOTICE: Mapping drive U to C:\Program Files\XBMC
04:12:29 T:3416 M:1298817024 NOTICE: -----------------------------------------------------------------------
04:12:29 T:3416 M:1298808832 NOTICE: Starting XBMC, Platform: Windows Vista, 32-bit Service Pack 1 build 6001. Built on Sep 17 2008 (compiler 1500)
04:12:29 T:3416 M:1298808832 NOTICE: Q is mapped to: C:\Program Files\XBMC
04:12:29 T:3416 M:1298808832 NOTICE: The executable running is: C:\Program Files\XBMC\XBMC.exe
04:12:29 T:3416 M:1298808832 NOTICE: Log File is located: C:\Users\James\AppData\Roaming\XBMC\xbmc.log
04:12:29 T:3416 M:1298808832 NOTICE: -----------------------------------------------------------------------
04:12:29 T:3416 M:1298792448 NOTICE: Setup SDL
04:12:29 T:3416 M:1297362944 INFO: Available videomodes:
04:12:29 T:3416 M:1297358848 INFO: Found mode: 1440x900
04:12:29 T:3416 M:1297358848 INFO: Found mode: 1280x800
04:12:29 T:3416 M:1297354752 INFO: Found mode: 1280x720
04:12:29 T:3416 M:1297354752 INFO: Found mode: 1024x768
04:12:29 T:3416 M:1297354752 INFO: Found mode: 800x600
04:12:29 T:3416 M:1297326080 INFO: Drives are mapped
04:12:29 T:3416 M:1297326080 NOTICE: load settings...
04:12:29 T:3416 M:1297317888 NOTICE: Mapping drive P to C:\Users\James\AppData\Roaming\XBMC\UserData
04:12:29 T:3416 M:1297313792 NOTICE: loading C:\Users\James\AppData\Roaming\XBMC\UserData\guisettings.xml
04:12:29 T:3416 M:1297117184 DEBUG: calibration for 1080i 16:9 1920x1080
04:12:29 T:3416 M:1297117184 DEBUG: subtitle yposition:1042 pixelratio:1.000 offsets:(0,0)->(1920,1080)
04:12:29 T:3416 M:1297113088 DEBUG: calibration for 720p 16:9 1280x720
04:12:29 T:3416 M:1297113088 DEBUG: subtitle yposition:694 pixelratio:1.000 offsets:(0,0)->(1280,720)
04:12:29 T:3416 M:1297113088 DEBUG: calibration for 480p 4:3 720x480
04:12:29 T:3416 M:1297113088 DEBUG: subtitle yposition:432 pixelratio:0.912 offsets:(0,0)->(720,480)
04:12:29 T:3416 M:1297113088 DEBUG: calibration for 480p 16:9 720x480
04:12:29 T:3416 M:1297113088 DEBUG: subtitle yposition:463 pixelratio:1.215 offsets:(0,0)->(720,480)
04:12:29 T:3416 M:1297113088 DEBUG: calibration for NTSC 4:3 720x480
04:12:29 T:3416 M:1297113088 DEBUG: subtitle yposition:432 pixelratio:0.912 offsets:(0,0)->(720,480)
04:12:29 T:3416 M:1297113088 DEBUG: calibration for NTSC 16:9 720x480
04:12:29 T:3416 M:1297113088 DEBUG: subtitle yposition:463 pixelratio:1.215 offsets:(0,0)->(720,480)
04:12:29 T:3416 M:1297113088 DEBUG: calibration for PAL 4:3 720x576
04:12:29 T:3416 M:1297113088 DEBUG: subtitle yposition:518 pixelratio:1.094 offsets:(0,0)->(720,576)
04:12:29 T:3416 M:1297113088 DEBUG: calibration for PAL 16:9 720x576
04:12:29 T:3416 M:1297113088 DEBUG: subtitle yposition:555 pixelratio:1.459 offsets:(0,0)->(720,576)
04:12:29 T:3416 M:1297113088 DEBUG: calibration for PAL60 4:3 720x480
04:12:29 T:3416 M:1297113088 DEBUG: subtitle yposition:432 pixelratio:0.912 offsets:(0,0)->(720,480)
04:12:29 T:3416 M:1297113088 DEBUG: calibration for PAL60 16:9 720x480
04:12:29 T:3416 M:1297113088 DEBUG: subtitle yposition:463 pixelratio:1.215 offsets:(0,0)->(720,480)
04:12:29 T:3416 M:1297113088 DEBUG: calibration for PAL60 4:3 720x480
04:12:29 T:3416 M:1297113088 DEBUG: subtitle yposition:432 pixelratio:1.000 offsets:(0,0)->(720,480)
04:12:29 T:3416 M:1297113088 DEBUG: calibration for 1440x900 (Full Screen) 1440x900
04:12:29 T:3416 M:1297113088 DEBUG: subtitle yposition:868 pixelratio:1.000 offsets:(0,0)->(1440,900)
04:12:29 T:3416 M:1297113088 DEBUG: calibration for 1440 x 900 1440x900
04:12:29 T:3416 M:1297113088 DEBUG: subtitle yposition:810 pixelratio:1.000 offsets:(0,0)->(1440,900)
04:12:29 T:3416 M:1297108992 DEBUG: calibration for 1280 x 800 1280x800
04:12:29 T:3416 M:1297108992 DEBUG: subtitle yposition:720 pixelratio:1.000 offsets:(0,0)->(1280,800)
04:12:29 T:3416 M:1297108992 DEBUG: calibration for 1280 x 720 1280x720
04:12:29 T:3416 M:1297108992 DEBUG: subtitle yposition:648 pixelratio:1.000 offsets:(0,0)->(1280,720)
04:12:29 T:3416 M:1297108992 DEBUG: calibration for 1024 x 768 1024x768
04:12:29 T:3416 M:1297108992 DEBUG: subtitle yposition:691 pixelratio:1.000 offsets:(0,0)->(1024,768)
04:12:29 T:3416 M:1297108992 DEBUG: calibration for 800 x 600 800x600
04:12:29 T:3416 M:1297108992 DEBUG: subtitle yposition:540 pixelratio:1.000 offsets:(0,0)->(800,600)
04:12:29 T:3416 M:1297104896 NOTICE: Getting hardware information now...
04:12:29 T:3416 M:1297104896 INFO: Using analog output
04:12:29 T:3416 M:1297104896 INFO: AC3 pass through is enabled
04:12:29 T:3416 M:1297104896 INFO: DTS pass through is enabled
04:12:29 T:3416 M:1297104896 NOTICE: Checking resolution 10
04:12:29 T:3416 M:1297104896 NOTICE: Setting autoresolution mode 1
04:12:29 T:3416 M:1297092608 NOTICE: C:\Users\James\AppData\Roaming\XBMC\UserData\sources.xml
04:12:29 T:3416 M:1297088512 ERROR: CSettings::Load Error loading C:\Users\James\AppData\Roaming\XBMC\UserData\sources.xml: Line 0, Failed to open file
04:12:29 T:3416 M:1297084416 INFO: Checking skinpath existence, and existence of keymap.xml:Q:\skin...
04:12:29 T:3416 M:1297080320 DEBUG: Constructing surface 1280x720, shared=00000000, fullscreen=0
04:12:29 T:3416 M:1292795904 INFO: GL_VENDOR = Microsoft Corporation
04:12:29 T:3416 M:1292795904 INFO: GL_RENDERER = GDI Generic
04:12:29 T:3416 M:1292795904 INFO: GL_VERSION = 1.1.0
04:12:29 T:3416 M:1292795904 INFO: GL_EXTENSIONS = GL_WIN_swap_hint GL_EXT_bgra GL_EXT_paletted_texture
04:12:29 T:3416 M:1292722176 INFO: load language info file: C:\Program Files\XBMC\language\English\langinfo.xml
04:12:29 T:1552 M:1285496832 DEBUG: thread start, auto delete: 0

Does it matter that the below file does not exsist?
Quote:04:12:29 T:3416 M:1297088512 ERROR: CSettings::Load Error loading C:\Users\James\AppData\Roaming\XBMC\UserData\sources.xml: Line 0, Failed to open file

Many thanks

James
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#10
No. The problem (again) is that you have the crappy Microsoft GL drivers.
Always read the XBMC online-manual, FAQ and search the forum before posting.
Do not e-mail XBMC-Team members directly asking for support. Read/follow the forum rules.
For troubleshooting and bug reporting please make sure you read this first.


Image
Reply
#11
jmarshall Wrote:No. The problem (again) is that you have the crappy Microsoft GL drivers.

Hmmm okay I shall try and install the Nvidia one again

Thanks alot!!!
Reply
#12
Try to get them from Nvidia's site. I wouldn't trust Dell any further than I can throw them.
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#13
althekiller Wrote:Try to get them from Nvidia's site. I wouldn't trust Dell any further than I can throw them.

Hi Al

I tries the Nvidia site but bloody drivers are tied in with Dell and refuse to work, fortunatly i managed to hack the driver and install it manually!!!

I AM WORKING NOW!!!!!!!!!!!!!!!!!!!!

Thanks everyone for all of your help!!!!

James
Reply
#14
I also had the error and xbmc didnt start. my log also showed:

Quote:INFO: GL_VENDOR = Microsoft Corporation
INFO: GL_RENDERER = GDI Generic
INFO: GL_VERSION = 1.1.0

and:
Quote:ERROR: CSettings::Load Error loading C:\Documents and Settings\nog een computer\Application Data\XBMC\UserData\sources.xml: Line 0, Failed to open file

My problem was that i had windows on 16bit colours instead of 32bit so after that is all worked fine, i dont know how or why my colour depth was set so low but it might be good to put this in the faq so that people can check it and save us alot of time bug tracing Smile
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