2012-11-26, 13:40
This version is specifically for Eden, but user test has shown that it works on Frodo.
Could you provide me with some more information on the failure. Are you using the pleXBMC modded Quartz skin, or through the "Video Addon" menu item in a standard XBMC skin? Remotely (i.e. over the internet) or with a Local Plex Media Server?
It is unusual to be able to see the section but not the content within (getting the sections, should mean that connectivity and any authentication is working fine).
The best way to get me the info, is by turning on debug within the addon (pleXBMC settings -> debug) and running it to generate a failure. if you send me the xbmc.log file (via pm) then I can get a better view of what is happening.
Note that the debug log can contain you IP address, media names and possibly Plex Token if using myplex (but not your password). I use this info only for fixing your issue and it isn't shared with anyone else. if you like, you can change/anonymise this data if it causes you concern (i.e. global replace on the IP addresses in the text file to 0.0.0.0, token to TOKEN and usename to USER)
Could you provide me with some more information on the failure. Are you using the pleXBMC modded Quartz skin, or through the "Video Addon" menu item in a standard XBMC skin? Remotely (i.e. over the internet) or with a Local Plex Media Server?
It is unusual to be able to see the section but not the content within (getting the sections, should mean that connectivity and any authentication is working fine).
The best way to get me the info, is by turning on debug within the addon (pleXBMC settings -> debug) and running it to generate a failure. if you send me the xbmc.log file (via pm) then I can get a better view of what is happening.
Note that the debug log can contain you IP address, media names and possibly Plex Token if using myplex (but not your password). I use this info only for fixing your issue and it isn't shared with anyone else. if you like, you can change/anonymise this data if it causes you concern (i.e. global replace on the IP addresses in the text file to 0.0.0.0, token to TOKEN and usename to USER)