[ben.page]

Tried to delete a series recording last night using pvr.wmc, but was presenting with an error dialog. Any ideas what is wrong? I'm running the latest version of the server & client. Log file shows this:

Code:

21:22:19 T:3292  NOTICE: Thread EPG updater start, auto delete: false
21:22:19 T:7140  NOTICE: Thread PVR manager start, auto delete: false
21:22:19 T:1696  NOTICE: Thread PVR add-on updater start, auto delete: false
21:22:20 T:688  NOTICE: CommonFunctions-2.5.1
21:22:20 T:5452  NOTICE: Thread PVR GUI info updater start, auto delete: false
21:22:25 T:5252   ERROR: unmatched parentheses in Window.IsActive(script-Actors-DialogVideoInfo.xml
21:22:25 T:5996  NOTICE: Thread PVR Channel Window start, auto delete: false
21:22:25 T:5252   ERROR: Control 31 in window 10151 has been asked to focus, but it can't
21:22:36 T:392  NOTICE: My Music: Scanning for music info using worker thread, operation took 00:20
21:22:36 T:984 WARNING: XFILE::CDirectoryFactory::Create - Unsupported protocol(removable) in removable://LOVE_ACTUALLY_dca8fc35/
21:22:36 T:984   ERROR: XFILE::CDirectory::Exists - Error checking for removable://LOVE_ACTUALLY_dca8fc35
21:22:36 T:984  NOTICE: service.libraryautoupdate: Path removable://LOVE_ACTUALLY_dca8fc35 does not exist
21:22:37 T:984  NOTICE: service.libraryautoupdate: update timers
21:22:40 T:5252   ERROR: Window_New: xbmc.pvrclient/Windows Media Center Client - wingl windx x86 Edition - XML File '' for Window is missing, contact Developer 'KrustyReturns' of this AddOn
21:22:40 T:5252   ERROR: Window_DoModal: xbmc.pvrclient/Windows Media Center Client - wingl windx x86 Edition - No Window
21:22:41 T:5252   ERROR: PVR - PVR::CPVRClient::DeleteTimer - addon 'ServerWMC:connected' returned an error: server error
21:23:25 T:6744  NOTICE: Thread Jobworker start, auto delete: true
21:23:30 T:5252  NOTICE: Previous line repeats 1 times.

[krustyreturns]

Can you post a link to the serverwmc log? I can't tell from this.

[scarecrow420]

What skin are you using?

Can you post a serverWMC backend log?

[ben.page]

Sure can - whereabouts can I find it? Am currently logged in to my server remotely and can't open serverwmc to click the button...

[scarecrow420]

%ProgramData%\VDSoftware\ServerWMC

or check the sticky threads and wiki information at the top of the forum

[ben.page]

Apologies this has taken so long to get to you!

Code:

2014/03/17 21:22:20.880    Received client request: HTPC|GetRecordingsAmount
2014/03/17 21:22:21.077    Finished request GetRecordingsAmount in 0.20s
2014/03/17 21:22:21.079    Received client request: HTPC|GetTimers
2014/03/17 21:22:21.575    Finished request GetTimers in 0.50s
2014/03/17 21:22:40.132    Received client request: HTPC|DeleteTimer|4618278|2873602|1395131300|1395137125|0|series:My Kitchen Rules|99|4|15|1|-1|0
2014/03/17 21:22:40.995    DeleteTimer> deleting timer series:My Kitchen Rules, from: 18/03/2014 7:28:20 PM to: 18/03/2014 9:05:25 PM
2014/03/17 21:22:40.995    DeleteTimer> No entry found that for these inputs.
2014/03/17 21:22:41.024    DeleteTimer error: No entry found that for series:My Kitchen Rules on channel 7 : 7 Digital - 2BD902 = { (7 : 7 Digital - 2BD8FB) + [ 7 : 7 Digital - 2BD931, 7 : 7 Digital - 2BD95B] }
2014/03/17 21:22:41.024    Finished request DeleteTimer in 0.89s
2014/03/17 21:22:41.029    Received client request: HTPC|GetTimers
2014/03/17 21:22:41.501    Finished request GetTimers in 0.47s
2014/03/17 21:22:41.528    Received client request: HTPC|GetRecordings
2014/03/17 21:22:41.776    Finished request GetRecordings in 0.25s

[krustyreturns]

That's interesting. Do you know if there are any upcoming episodes for this series? It looks like it couldn't find it in the guide and threw the error (which would be a bug).

[scarecrow420]

I've seen something similar where the EPG time of the program had shifted, so eg in the above case it is saying delete the recording of show X at 7:28:20PM to 9:05:25PM but the show is actually now scheduled for 7:26PM and we dont match it. I eventually couldnt reproduce it though, not sure if I checked in my little tweak that was more lenient on the matching or not...

[ben.page]

There definitely were/are upcoming episodes for the series. However I don't know if the EPG time of the program had shifted..

[scarecrow420]

looks like I never committed my "fix" for this, since i couldnt reproduce it after it happened to me. Unfortunatley as the time has now passed we arent able to get the data from your setup to see if it was EPG time change that caused it... To do so we would have needed to enable extended logging of GetEntries() calls, to see the raw data of that particular program in the EPG entries and we could then see whether that matched the scheduled recording or not. If i can remember exactly how it mismatched i might be able to recreate my fix anyway

[ben.page]

I don't really know what you mean but ok Please let me know if you want me to test any code or anything.

[scarecrow420]

lol sorry for the confusing techno babble Please keep an eye out for this happening again, if it does happen again you can do the following, to enable extended/verbose logging, reproduce the problem, then turn off the verbose logging again:

Stop ServerWMC
Stop XBMC
Enable extended logging (change LogReplyMessages to true in your config.xml file (n the same directory as the log file)
Restart ServerWMC
Restart XBMC
Reproduce the deletion failure
Upload ServerWMC log (it may be quite big)
Turn "LogReplyMessages" back off again (so you dont keep producing the big logs)
Restart ServerWMC

[krustyreturns]

Ben,

What scarecrow said. Also, let us know if you can still test this problem, if so, I'd like to know if you can test a bug patch.

[ben.page]

Ok I can test this out tonight (in about 8 hours), so I'll try it and send it through!

[ben.page]

Of course, it bloody worked that time, didn't it

I have another issue that now I wonder if it's connected, especially when you mentioned about the EPG changing.

Every weekday I get up around 630 and turn the TV onto the news. Some mornings (maybe 1-2 times a week), when I wake the machine up from suspend mode, I go the guide to select the news on the channel, however it says there's some other show on at the time, and the news will start at 7 or 8 or something (I haven't really paid attention in the past, but the news actually starts at 6 in the morning, so it should already say 'news' on the channel).

I usually don't think anything of it and just thing something's gone a little wrong. However, whenever this happens with the EPG, I'll switch to that channel, only for it to show me a blank screen, and it just says 'paused' down the bottom. Nothing plays. I haven't tried other channels but perhaps I will next time.

I just close XBMC and open it again and everything is fine.. does it sound like that might be a related issue? I can try to enable to extended logging for a period of time and try to reproduce the error if you think it might help?