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MITCH0760 · (This post was last modified: 2017-06-20, 06:24 by Karellen.)

I have Kodi 17,3 installed on my Firestick. When I attempt to add a source I am getting the following "Unable to Connect" "Couldn't retrieve directory information. This could be due to the network not being connected. Would you like to add anyway ?"
I have checked the status and it shows that I am connected and everything else works without issue

**bry** · 2017-06-12, 22:25

debug log (wiki) please via pastebin.com link

User 325245 · 2017-06-12, 23:21

Define "source" Smile

mchp92 · 2017-06-13, 06:57

Its probably a media source needed to build libraries

Knipstar · 2017-06-14, 18:32

I have the exact issue. I have followed numerous videos to provide assistance, from bypassing firewall, to settings inside Kodi. Still giving me the same error
Angry

User 325245 · 2017-06-14, 21:55

Still didn't say what you are trying to connect?

mchp92 · 2017-06-20, 06:17

@MITCH0760
Still there?

Creepipoops · 2017-11-11, 19:03

(2017-06-12, 22:19)MITCH0760 Wrote: I have Kodi 17,3 installed on my Firestick. When I attempt to add a source I am getting the following "Unable to Connect" "Couldn't retrieve directory information. This could be due to the network not being connected. Would you like to add anyway ?"
I have checked the status and it shows that I am connected and everything else works without issue

How did you resolve the problem? I have deleted a repos and was trying to add another and I came across this error. Reinstalling kodi did not work