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tom.58 · 2019-03-25, 21:23

This problem accurs on my Win10-PC and on my Android Media-Players (Zidoo) as well.

My media-files are located on a NAS server (Thecus) which is connected by LAN.
I set up a NFS share and made it public. It's working very well as my source.
There is absolutely no problem with writing on and copying to the NAS, e.g. in Android I can copy files via file-manager (TotalCommander) from Kodi-folder to any of the media folders on the NAS.

BUT... when I want to export the database using the "separate" method, it comes a little bit to Voodoo... After starting it, there comes an error message immediately popping up that Kodi cannot write into the folder, followed by the complete NFS-share / media-folder in which Kodi wants to write to. As if the folder is write protected. But actually it's NOT ... as you will see...

The result: Absolutely no NFO files were written, BUT tons of poster and fanart JPGs.... ( Huh

?) !!!
Repeating the export without art and poster results in the same error message and absolutely no files to be copied. At the end there is a message that XYZ files could not be exported.

So it seems, that the problem is with NFO files only, as long as Kodi wants to write them onto the NAS into the NFS share.
Copying a nfo.file "by hand" using a file manager is no problem at all.

So what's the problem...?? My fault ? A bug...??
Got no ideas left...
Huh

**Karellen** · 2019-03-25, 21:31

A debug log which captures the following...

1. Update Library, then
2. Export to Separate files

Guide... https://forum.kodi.tv/showthread.php?tid...pid2665079

**Klojum** · 2019-03-25, 21:42

(2019-03-25, 21:23)tom.58 Wrote: So what's the problem...?? My fault ? A bug...??

Are you using Kodi's internal NFS sourcing, or an OS-based NFS share?

tom.58 · 2019-03-25, 21:49

Well, I thing I am using Kodi's internal NFS sourcing....

**Klojum** · (This post was last modified: 2019-03-25, 21:52 by Klojum.)

It might use a different Linux user than when you connect with your File Manager TotalCommander.
Can you test if you can you store subtitles via Kodi? If so, then all should be working.

tom.58 · 2019-03-25, 22:05

(2019-03-25, 21:52)Klojum Wrote: Can you test if you can you store subtitles via Kodi? If so, then all should be working.

Well ...I never did before.... how can I do this ?

tom.58 · 2019-03-25, 22:12

(2019-03-25, 21:31)Karellen Wrote: A debug log which captures the following...

1. Update Library, then
2. Export to Separate files

The guide says that you only need complete logs....
There are more than 1000 entries in my database... so there are about 1000 identical messages in the log about no access to the media folder. You may want me to cut 980 of these messages out of the logfile....(??) Is that ok for you ?

**Karellen** · 2019-03-25, 22:32

I would prefer that you did not. When people do that in the past, they always end up cutting out one or two lines mixed in with the identical messages and, as luck would have it, they are the lines we are looking for.

Upload to https://paste.ubuntu.com/ if it is too big for https://paste.kodi.tv/

But if you can already see the errors, then there is a problem with the shares and klojum's advice will need to be followed

tom.58 · 2019-03-25, 22:35

(2019-03-25, 21:52)Klojum Wrote: Can you test if you can you store subtitles via Kodi? If so, then all should be working.

Well, in playmode I found the option to download subtitle. Is that what you mean ?
And yes, I could download subtitles to /mnt/somewhere (?) and it was successful.

tom.58 · 2019-03-25, 23:21

(2019-03-25, 22:32)Karellen Wrote: I would prefer that you did not. When people do that in the past, they always end up cutting out one or two lines mixed in with the identical messages and, as luck would have it, they are the lines we are looking for.

Upload to https://paste.ubuntu.com/ if it is too big for https://paste.kodi.tv/

But if you can already see the errors, then there is a problem with the shares and klojum's advice will need to be followed

This time exporting to separate files showing the same results as before. All of the JPGs (poster & fanart) were exported and written to each of the media folders on my NAS. BUT absolutely no NFO file was written / exported !! Strange behaviour.... AND the error message came up telling for each folder that it's not possible to write into it.

The logfile seems to be too big for ubuntu as well.... I tried 4 times now always getting an error and a Bad Gateway ...

What to do...?

tom.58 · 2019-03-25, 23:49

Oh, what I forgot to tell you.... In every media-/ film folder there is a hidden folder called ".actors" which seems to be write protected (not by me !!). It's not possible to delete these folders permanently. After you deleted them, they are back after some seconds automatically. Voodoo... Huh

**Karellen** · 2019-03-25, 23:53

(2019-03-25, 23:49)tom.58 Wrote: Oh, what I forgot to tell you.... In every media-/ film folder there is a hidden folder called ".actors" which seems to be write protected (not by me !!). It's not possible to delete these folders permanently. After you deleted them, they are back after some seconds automatically. Voodoo...

Yes, that is part of the Export function. It is where the Actors images are stored. If you do not want them, then do not select "Export Actors Images" in Export.

(2019-03-25, 23:21)tom.58 Wrote: The logfile seems to be too big for ubuntu as well

Ok, then cut it down and lets see if it provides enough information.

tom.58 · 2019-03-26, 00:35

(2019-03-25, 23:53)Karellen Wrote: Ok, then cut it down and lets see if it provides enough information.

This is part #1 log ->"Scraper / updating"

Part #2 log -> Export seperate

Part # 3 log -> Export seperate

I add a first log of exporting to seperate without JPGs, taken some hours before the one above. It was cut to short.
LOG of Export to separate (cut version) without JPGs

**Karellen** · 2019-03-26, 00:42

Thanks.

xml:
ERROR: CNFSFile::Open: Unable to open file : '//media/Filme - 0 - F/72 Stunden/BDMV/index.nfo' error : 'open call failed with "NFS: ACCESS denied. Required access rw-. Allowed access ---"'

It definitely looks like a permission issue. The end of the above line states the current permission is --- but the required permission is rw-

There is nothing we can do to fix that as it is Network related. You will need to check your permissions. Hopefully someone will come along and guide you with NFS if you can't figure it out.

tom.58 · 2019-03-26, 09:56

(2019-03-26, 00:42)Karellen Wrote: It definitely looks like a permission issue. The end of the above line states the current permission is --- but the required permission is rw-

Well, I wonder if the line above just concerns the .actor folder, which seems to be write-protected. (?)

And I can't understand then why all of the JPGs CAN be written to all these folders (!) , but just no NFO files.... I think permission can not be --- in this case. (?)

Thanks for help so far !