[GroundLoop]

Have a Sony x90ch set with Android TV with current Kodi and when playing a new 2160p movie there is red & green pixel lines. Sound is fine. Tried movie on a different player and it works fine. Do not know if it is Kodi or the Sony. Messed around with settings on both with no improvement. Has anybody seen this before and if so what was the fix. Thanks in advance.

[Klojum]

To receive meaningful assistance you will need to provide a full debug log.

The instructions are here... debug log (wiki)

If you are using the Basic Method, then ensure the following is applied...
1.Enable debugging in Settings>System Settings>Logging,
2.Restart Kodi
3.Replicate the problem.
4.Upload the log to Kodi Paste Site manually or use the Kodi Logfile Uploader. (wiki) With either method post the link to the log back here.

If you are using the Advanced Method ensure you have correctly created and applied the advancedsettings.xml file (wiki)

In both instances, you should see the word DEBUG throughout the log.

Note: Full logs only. No partial or redacted logs
Do NOT post your logs directly into the forum. Use the Kodi Paste Site. Post the link to your pasted log in the forum

[oufledingue]

I have the exact same issue with an sony 77A80J (oled)
i have detected this occurs only on cropped movie.
example for this one, i have the same green bar :

if i go with normal vertical ratio movie then everything goes well

i will try to generate the logs tonight and upload them

[oufledingue]

i've found a workaround but no definitive way to solve it
in the setting in expert mode, go to player and disable the "hardware decoding (surface)" - sorry my interface is in french so i don't have the exact translation

but by doing that, you won't be able to read correctly the DV movie. When you do so, you get the green filter on the movie because it does not decode anymore the DV info

[granbonobo]

Hi, I have the same issue. However, if I disable "Allow hardware acceleration - MediaCodec (Surface) as @oufledingue mentions, the bars disappear, but the file loads so slowly it becomes unusable (stutters and stops loading video, audio is OK). Any other solution by somebody?
Thanks!

[xray437]

Hi there, I have a Sony tv XH9096 with the same green lines issues. The movie I’m playing has the following specs:

Video ID : 1 Format : HEVC Format/Info : High Efficiency Video Coding Format profile : Main 10@L5@High HDR format : Dolby Vision, Version 1.0, dvhe.05.06, BL+RPU Codec ID : dvhe Codec ID/Info : High Efficiency Video Coding with Dolby Vision Duration : 2 h 43 min Bit rate : 24.5 Mb/s Width : 3 832 pixels Height : 1 600 pixels Original height : 1 596 pixels Display aspect ratio : 2.40:1 Original display aspect ratio : 2.40:1 Frame rate mode : Constant Frame rate : 23.976 (24000/1001) FPS Color space : YUV Chroma subsampling : 4:2:0 Bit depth : 10 bits Bits/(Pixel*Frame) : 0.166 Stream size : 27.9 GiB (97%)

 

Any workaround or suggestion to fix this? 
thanks!

[stpfarms]

Same issue, but its only on this one movie and not on any other 2160p ones. It is also not an issue on a Windows PC so perhaps its tine SOC chip on the Sony or a Kodi update is needed.

[biolo]

I'm seeing this as well, in my case Kodi is running on a Philips TV, 55OLED805 running the latest available firmware and Kodi 19.3. 

Video info of one file showing this screen corruption from tool exiftool

EBML Version                    : 1
EBML Read Version               : 1
Doc Type                        : matroska
Doc Type Version                : 4
Doc Type Read Version           : 2
Timecode Scale                  : 1 ms
Muxing App                      : libebml v1.4.2 + libmatroska v1.6.4
Writing App                     : mkvmerge v62.0.0.1 ('Apollo') 64-bit
Video Codec ID                  : V_MPEGH/ISO/HEVC
Image Width                     : 3832
Image Height                    : 1596
Display Width                   : 3832
Display Height                  : 1596
Video Frame Rate                : 23.976
Audio Codec ID                  : A_EAC3
Default Duration                : 32 ms
Audio Sample Rate               : 48000
Audio Channels                  : 6
Track Forced                    : Yes
Track Name                      : Latin American
Track Number                    : 8
Track Type                      : Subtitle
Track Default                   : No
Codec ID                        : S_TEXT/UTF8
Track Language                  : kor
Chapter Time Start              : 2:35:07
Chapter String                  : Chapter 13
Chapter Language                : eng
Image Size                      : 3832x1596
Megapixels                      : 6.1

Media info for another file showing the same issue

File Type                       : MKV
File Type Extension             : mkv
MIME Type                       : video/x-matroska
EBML Version                    : 1
EBML Read Version               : 1
Doc Type                        : matroska
Doc Type Version                : 4
Doc Type Read Version           : 2
Timecode Scale                  : 1 ms
Muxing App                      : libebml v1.4.2 + libmatroska v1.6.4
Writing App                     : mkvmerge v59.0.0 ('Shining Star') 64-bit
Video Codec ID                  : V_MPEGH/ISO/HEVC
Video Frame Rate                : 23.976
Track Language                  : und
Image Width                     : 3836
Image Height                    : 1600
Display Width                   : 3836
Display Height                  : 1600
Audio Codec ID                  : A_EAC3
Default Duration                : 32 ms
Audio Sample Rate               : 48000
Audio Channels                  : 6
Track Number                    : 4
Track Type                      : Subtitle
Track Default                   : No
Codec ID                        : S_TEXT/UTF8
Track Name                      : SDH
Image Size                      : 3836x1600
Megapixels                      : 6.1

For comparison, a working file, also x265 2160p like the others

MIME Type                       : video/x-matroska
EBML Version                    : 1
EBML Read Version               : 1
Doc Type                        : matroska
Doc Type Version                : 4
Doc Type Read Version           : 2
Timecode Scale                  : 1 ms
Muxing App                      : libebml v1.4.2 + libmatroska v1.6.4
Writing App                     : mkvmerge v62.0.0 ('Apollo') 64-bit
Video Codec ID                  : V_MPEGH/ISO/HEVC
Video Frame Rate                : 23.976
Image Width                     : 3840
Image Height                    : 2160
Display Width                   : 3840
Display Height                  : 2160
Audio Codec ID                  : A_EAC3
Default Duration                : 32 ms
Audio Sample Rate               : 48000
Audio Channels                  : 6
Track Number                    : 6
Track Type                      : Subtitle
Track Default                   : No
Codec ID                        : S_TEXT/UTF8
Track Language                  : spa
Track Name                      : Spanish [SDH]
Image Size                      : 3840x2160
Megapixels                      : 8.3

[oufledingue]

up on this one, any help would be appreciated

[Klojum]

For those "metoo" people having the same issue: a debug log (wiki) is more helpful than a mediainfo listing. Also, as TeamKodi is lacking a dedicated Android developer, this type of video issues may take some time to solve.

A resolution of 3832x1596 ... How the he** heck can you come up with such botched video dimensions?

[quietvoid]

I don't think there's much Kodi can do about this.
The hardware decoder obviously has a bug with weird resolutions, and all signs point to a bug in the hardware.

It's quite common for hardware decoding to be flaky.
From some other mentions of the issue, disabling MediaCodec Surface decoding is one solution.

[Ant75]

I have had this exact same issue on certain files with Kodi on both my Sony TVs. The problem files play perfectly on other players in Windows and even on my Android Samsung phone. Mediainfo shows the resolution of the problem files to be odd formats: 3832x1600 or 3824x1600. These should be 3840x1600 and if I re-encode the problem videos to 3840x1600 the resulting files plays perfectly on the Sony TV using Kodi. Looks like the Sony hardware decoder has a strange bug with non standard vertical resolutions. It can't crop or resize properly Re-encoding video is a royal pain and means quality loss also. This is a poor solution. Have played with picture settings in Kodi, like ratio and vertical shift, zoom and none of these helped. Kodi doesn't generate any errors while playing, so I also doubt we will see any useful info in the logs. Seems this is a Sony issue and not a Kodi issue and confirmed this by trying other player software on the Sony TV. Same issue with other software, even the original Sony app won't play these problem files correctly.

[Zexks]

Just ran across this as well. Had to disable 'Allow using DRM PRIME decode' in Player settings Video configuration. Using an old (5-7 years) Samsung tv on an old AAC/MKV 480p show from the 80's so i don't think it's a tv or resolution issue.

[jgonza]

Same problem with this file:

 Duration: 02:06:47.20, start: 0.000000, bitrate: 27116 kb/s
 Stream #0:0: Video: hevc (Main 10), yuv420p10le(tv, bt2020nc/bt2020/smpte2084), 3840x1584 [SAR 1:1 DAR 80:33], 23.98 fps, 23.98 tbr, 1k tbn, 1k tbc (default)

CDVDVideoCodecAndroidMediaCodec:: Failed to create Android MediaCodec

Any suggestion?

[jjd-uk]

Don't crop the black bars when encoding as it seems some hardware decoders can't handle it.