[FoxADRIANO]

Hello,
I make video editing. after creating that H.264 clip of a few seconds I am able to watch it with NVIDIA Shield TV and Kodi, I exported the entire project to H.264 and put the file in a hard drive.
When I connected the hard drive, NVIDIA Shield TV could only see that light clip of a few seconds. Yet I exported that clip from Edius 11 in the same way as the entire project that I have on the Edius 11 timeline.
Then I tried with various other programs that are internal to Shield TV and with the programs that are on my Sony Bravia TV. But NONE of these programs saw that large file. They only saw the small file.
In your experience, what could be the problem? I inform you that Shield TV reads all the old H.264 files that I created in the past with Edius 9, but Shield TV it only does not read the file that I am creating now with Edius 11.
I exported many files with Edius 11 il past without problems. I tried to wath that file with my Smartphone Samsung S21 and it works fine.
What could I do? Do you have any ideas?​
Thank you!!

[noggin]

Hello,
I make video editing. after creating that H.264 clip of a few seconds I am able to watch it with NVIDIA Shield TV and Kodi, I exported the entire project to H.264 and put the file in a hard drive.
When I connected the hard drive, NVIDIA Shield TV could only see that light clip of a few seconds. Yet I exported that clip from Edius 11 in the same way as the entire project that I have on the Edius 11 timeline.
Then I tried with various other programs that are internal to Shield TV and with the programs that are on my Sony Bravia TV. But NONE of these programs saw that large file. They only saw the small file.
In your experience, what could be the problem? I inform you that Shield TV reads all the old H.264 files that I created in the past with Edius 9, but Shield TV it only does not read the file that I am creating now with Edius 11.
I exported many files with Edius 11 il past without problems. I tried to wath that file with my Smartphone Samsung S21 and it works fine.
What could I do? Do you have any ideas?​
Thank you!!

You might want to edit your post title - as the nvidia Shield TV definitely DOES play h.264 files - it just isn't playing a specific file you have created.

What does Media Info https://mediaarea.net/en/MediaInfo report on the file that doesn't play?

How big is the file? What format is the external drive you have copied it to?  

Consumer video players will only play 4:2:0 8-bit h.264 content reliably with hardware acceleration. Not 4:2:2 and/or 10-bit h.264.

[FoxADRIANO]

Thanks for your hlp. I remember you have a great experience.
I attach the MediaInfo tx of the file that is not read by Shield TV.
https://www.dropbox.com/scl/fi/0tsyxvqw8...x6c10&dl=0
Unfortunately I don't know how to send a text file other than with DropBox.
Thank you again.

[buzzqw]

try remux in MKV

also are you sure to need 50fps and 5.2 profile ? (btw should be playable albeit with stuttering)

BHH

[FoxADRIANO]

try remux in MKV

also are you sure to need 50fps and 5.2 profile ? (btw should be playable albeit with stuttering)

BHH

Yes, I need 50p and Shield TV has always read those files without any problem.
Why 5.2 profile? Do you mean about audio? My audio is 2 channels.
I'm sorry but I don't understand.

[izprtxqkft]

first it's broken https://forum.kodi.tv/showthread.php?tid=379597
then it's not https://forum.kodi.tv/showthread.php?tid=379636

now it is again and still no debug log while posting in the wrong forum section

it could be my skepticism but i'm getting trolly vibes from this user because i find it hard to believe that a member since 2016 doesn't know how things work by now, either on the device or on the forum or both

[FoxADRIANO]

it could be my skepticism but i'm getting trolly vibes from this user because i find it hard to believe that a member since 2016 doesn't know how things work by now, either on the device or on the forum or both

Think what you want. No problem!

[noggin]

Thanks for your hlp. I remember you have a great experience.
I attach the MediaInfo tx of the file that is not read by Shield TV.
https://www.dropbox.com/scl/fi/0tsyxvqw8...x6c10&dl=0
Unfortunately I don't know how to send a text file other than with DropBox.
Thank you again.

This is probably the issue : Profilo formato : [email protected]

Lots of consumer HD devices max out at High at Level 4.2 h.264 - which is 1920x1080p64 at 50Mb/s max, or at least lower than Level 5.2 (Level 5 is needed for UHD)

h.264 High at Level 5.2 maxes out at 1920x1080p172 at 240Mb/s.  I'd try getting your h.264 encoder profile down to 4.2 or 5.0.

How are you exporting your video (what software are you editing and exporting in - and does it let you set the h.264 profile?) and what happens if you drop the bitrate to just below 50Mb/s - say 45Mb/s?

Also as others have said - mkv may be a better wrapper/container than mp4.

[noggin]

first it's broken https://forum.kodi.tv/showthread.php?tid=379597
then it's not https://forum.kodi.tv/showthread.php?tid=379636

now it is again and still no debug log while posting in the wrong forum section

it could be my skepticism but i'm getting trolly vibes from this user because i find it hard to believe that a member since 2016 doesn't know how things work by now, either on the device or on the forum or both

Have interacted with @FoxADRIANO - English is not his first language and he's a content creator not a tech. He gets a bit frustrated when things don't work - but I don't think he's trolling.

[noggin]

try remux in MKV

also are you sure to need 50fps and 5.2 profile ? (btw should be playable albeit with stuttering)

BHH

Yes, I need 50p and Shield TV has always read those files without any problem.
Why 5.2 profile? Do you mean about audio? My audio is 2 channels.
I'm sorry but I don't understand.

5.2 profile refers to "Profilo formato : [email protected]" it's a video encoder/codec profile and 5.2 is far higher than is needed for 50Mbs 1080p50 h.264.

[FoxADRIANO]

Noggin,
thanks for your help!
I don't know where this "Format Profile" [email protected] came from.
I use Grass Valley Edius 11 for video editing. I always export in UHD and in the 3840x2160 .H264 format that I have always used in the past without problems, it has always worked well.
You already know that I am not good at technique, I'm sorry.
Now I attach 3 pics of the project configuration, I hope this problem of the [email protected] Profile comes out.



Thanks

[izprtxqkft]

Have interacted with @FoxADRIANO - English is not his first language and he's a content creator not a tech. He gets a bit frustrated when things don't work - but I don't think he's trolling.

my apologies then
the posts on the forum lately have been hard to decipher between human and spam

[jjd-uk]

Perhaps it's the 10 bit seting causing it to be Profile 5.2 so maybe try as 8 bit if you want to export as H.264. Alternatively if you want it as 10 bit then maybe HEVC will work as many consumers players will work with UHD HEVC @ 10 bit as it's a common consumer media format, however H.264 @ 10bit is not typically used for consumer media.

[FoxADRIANO]

Sorry, but I would like to understand better. Where did you read that my file is 10 bit? I always export to 8 bit.
In post 3 I posted the MeniaInfo of that file. So it is 8 bit.

[jjd-uk]

I saw 10 bit twice in the first screenshot, I assumed the properties shown top left were the export properties as I don't understand whatever language you have. I haven't seen the mediainfo because I not going to download files from someones Dropbox, if you wish to share something like that you should use https://pastebin.com/